CERTIFIED EXECUTIVE COACH & PEOPLE-FIRST STRATEGIST
Reset what's broken.
Rise with clarity.
Lead with impact
that ripples.
I help leaders and organizations rebuild — from burnout to clarity — using a people-first framework that transforms teams, culture, and performance from the inside out.
25+
YEARS EXPERIENCE
3
TOP HEALTH SYSTEMS
2x
CERTIFIED
TRUSTED BY
Leading U.S. Health Systems
University of Tampa
Hillsborough College
Chartis Group

"Her ability to switch from solutioning to facilitating decisions is truly remarkable."
VP OF INFORMATION TECHNOLOGY — TOP U.S. HEALTH SYSTEM
THE PHILOSOPHY
Most organizations get the order wrong.
They lead with revenue. Then build capacity. Then — finally — think about people. We reverse that entirely.
Because burnout kills capacity. Lost capacity kills revenue. Protect the people driving your results, and everything else becomes scalable.
When you don't — everything becomes replaceable.
SEE THE RESET & RISE FRAMEWORK →
01
People
The foundation of every high-performing organization. Invest here first, and everything else compounds.
02
Capacity
Systems, structures, and bandwidth that scale — but only when people are genuinely supported.
03
Revenue
The sustainable result of protecting the people who drive it. In that order. Always.
SIGNATURE WORK
Not just a coach.
A builder of systems
and movements.
Over 25 years, Marcia has developed proprietary frameworks, cohort models, and institutional partnerships that go beyond individual coaching — creating transformation that ripples across entire organizations.
Reset & Rise™
A leadership framework that moves individuals and organizations from misalignment to clarity — confronting what isn't working and rising with renewed conviction, strategy, and impact.
– Speaking & keynote engagements
– BBCB Summit facilitation
– Corporate leadership workshops
Leadership Ripple Effect™
A proprietary bottom-up coaching approach designed to deepen self-awareness, strengthen executive presence, and create measurable results that ripple across teams and institutions.
– Healthcare organization cohorts
– Group coaching programs
– Measurable performance outcomes
Institutional Partnerships
Scaling leadership development at the institutional level — coaching the coaches, aligning academic and professional development pipelines, and building cultures that sustain high performance.
– University of Tampa
– Hillsborough College
– Coaching leadership pipelines
SERVICES
Every engagement starts with a conversation.
All plans begin with a free 30-minute consultation to explore fit, goals, and the right approach for your situation — whether that's 1:1 coaching, a team cohort, or a strategic consulting engagement.
For leaders who want to lead with clarity and confidence.
Personalized coaching for executives and professionals ready to step into their full capacity — without burning out the people around them, or themselves.
– Executive & Leadership Coaching
– Professional & Career Coaching
– Group & Team Coaching
For organizations at a tipping point.
When capacity is stretched and performance has plateaued, we bring the strategy and people-first perspective to move your organization forward — sustainably.
– Organizational Consulting
– Business Strategy Consulting
– Change Management Support
For audiences ready to reset and rise.
Marcia brings Reset & Rise™ to conferences, leadership summits, and team off-sites — helping audiences confront what isn't working and leave with a clear path forward.
– Keynote speaking
– Workshop facilitation
– Expert guest appearances
RESULTS THAT RIPPLE
Credibility isn't implied here.
It's proven.
HEALTHCARE SYSTEM
85%
Increase in team engagement
A large healthcare organization facing leadership fatigue and rising attrition engaged KCS for a leadership cohort. Within one cycle, team engagement scores jumped 85% and voluntary turnover dropped by 15%.
HIGHER EDUCATION
↑
Trust rebuilt post-reorganization
Following a major organizational restructure, a university team was fragmented and misaligned. KCS facilitated a Reset & Rise engagement that rebuilt team identity, restored trust, and aligned leadership to a shared mission.
NONPROFIT ORGANIZATION
I → WE
From silos to unified strategy
A nonprofit with entrenched departmental silos and stalled growth brought in KCS for strategic consulting. The result: a unified organizational strategy, cross-functional collaboration, and renewed leadership alignment.
3
2
1
Leadership Ripple Assessment™
Identify where your leadership is leaking capacity — and where to reset first. Our proprietary assessment gives you and your team immediate clarity.
HOW TO GET STARTED
Three steps to clarity.
Every engagement begins the same way — with listening. Here's what to expect.
WHAT LEADERS SAY
Results they felt.
Words they chose.
From C-suite executives to team leads, the common thread is the same: clarity, accountability, and results that last beyond the engagement.
"Her ability to switch from solutioning to facilitating decisions is truly remarkable. We've worked together on consulting projects and as a coach — and the impact compounds every time."
VP OF INFORMATION TECHNOLOGY
Leading U.S. Health System
"Marcia doesn't just coach — she repositions the way you think about leadership. Our team came out of the cohort with a shared language and a real plan."
DIRECTOR OF OPERATIONS
Healthcare Organization
"The Leadership Ripple Assessment changed how I see my own blind spots. I walked in thinking I had a team problem. I left knowing I had a capacity problem — and how to fix it."
EXECUTIVE DIRECTOR
Nonprofit Organization

25+
YEARS EXPERIENCE
ABOUT MARCIA
The Coach Whisperer™
Marcia McKingley-Lewis is a certified executive coach, business strategist, and the creator of the Reset & Rise™ framework and Leadership Ripple Effect™ — a people-first approach to leadership transformation that has reshaped teams across healthcare, higher education, and the nonprofit sector.
With over 25 years of experience and institutional partnerships spanning top U.S. health systems, the University of Tampa, and Hillsborough College, Marcia brings a rare blend of empathy and execution to every engagement.
She is not just a coach. She is a builder of systems and movements — and she's just getting started.
RESOURCES
For leaders ready to rise.
Tools, frameworks, and insights from 25+ years of people-first leadership work — coming soon.
Reset & Rise™ eBook
A practical guide to identifying what's misaligned in your leadership — and the exact steps to reset, rise, and lead with renewed clarity.
Trace the Ripple™
A leadership diagnostic tool to help you identify where your team's performance is leaking — and where a single change creates the most ripple.
The Ripple Report
A newsletter for leaders who want to lead differently — practical insights on people-first strategy, capacity building, and sustainable performance.
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